Frequently Asked Questions

What destinations and shipping charge apply?

We ship to Canada’s ten provinces and three territories. Standard Shipping is free, CAD 0.00, without a minimum spend.

When should an order arrive?

Use the processing and delivery information supplied for the particular order, or ask the store.

How do I ask to change an order?

Contact support@medicubeco.shop as soon as possible and give the order reference. Its processing stage determines whether changes are possible; statutory cancellation protections remain in place.

How are returns or delivery problems raised?

Keep the item, packaging and useful order details and explain the issue to the store. Obtain instructions before returning goods. The Refunds & Returns policy provides the request route.

What about payment and taxes?

CAD is the store currency. Review the methods and applicable taxes actually presented at checkout.

Where can I reach you?

Email support@medicubeco.shop or call +1 905-376-8914. The Contact page carries the same store details.