Payment Information

Before paying

Amounts are expressed in Canadian dollars. Review the products, selected options, taxes and final total before confirming checkout. The methods shown for the actual order are the methods available; displayed logos do not themselves confirm a provider or card arrangement.

Protect your payment details

Provide card and other payment credentials through checkout, not by email. Check with your own financial provider about any account or conversion charges it may impose.

If something looks wrong

For a failure or apparent duplicate, review your order confirmation and provider activity before retrying. Ask support@medicubeco.shop for assistance, quoting the order or transaction reference and the issue. Omit passwords, complete card numbers and security codes.

Credits and refunds

Use the Refunds & Returns page to begin a refund enquiry. The approved route and provider processing determine how a credit is handled.